Privacy Policy

1. Introduction CT Dental ("we," "our," or "us") is committed to protecting your privacy in compliance with the Privacy Act 1988, the Australian Privacy Principles (APPs), and applicable Queensland privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website ("https://ctdental.com.au"). CT Dental is owned and operated by CT Dentist PTY LTD, with the website managed by FrostByte Web Designs. FrostByte Web Designs is responsible only for the Website and not for any other social media platforms or external online presence owned by CT Dentist PTY LTD. If you have any questions, you can contact us at [email protected].

2. Collection of Personal Information We may collect personal information, including but not limited to:

Name, email address, phone number, and other contact details. Information provided through forms, inquiries, or appointment bookings. Details related to dental services you request or inquire about. Website usage data, including IP addresses, cookies, and analytics data.

We collect personal information directly from you unless it is unreasonable or impracticable to do so.

3. Use of Personal Information We use personal information to:

Provide dental-related services and respond to inquiries. Process appointment bookings and communicate with you. Improve our Website and user experience. Comply with legal and regulatory obligations. Send marketing materials, where consent has been provided.

4. Disclosure of Personal Information We may disclose personal information to:

Dental professionals and service providers assisting in service delivery. Third-party service providers (e.g., IT and marketing services) assisting with our operations. Legal and regulatory authorities if required by law. Any other entity with your explicit consent.

We do not sell or rent your personal information to third parties.

5. Data Security We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no transmission over the Internet can be guaranteed as completely secure.

6. Cookies and Tracking Technologies Our Website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Access and Correction of Personal Information You have the right to access and correct your personal information held by us. If you believe any information we hold is inaccurate or out of date, please contact us at [email protected].

8. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Complaints and Contact Information If you have concerns about how we handle your personal information, you may contact us at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the Queensland Office of the Information Commissioner (OIC).

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 31/03/2025